Guidelines
Membership
Wallet
Fixed Income
Mixed Quant
Smart Trading Bots
Troubleshooting
- Accessing trader-specified exchanges.
- Clearing open positions/active order placements on Binance.
- Setting up Google Authenticator (OTP).
- Setting up Authy (OTP).
- Troubleshooting 2FA failures.
- Turning 2FA off.
FAQ
General
Fixed Income
- What is Fixed Income?
- How does Fixed Income achieve high APY?
- How safe is Fixed Income?
- How long are funds locked up during subscription?
- Why is Fixed Income-BTC's APY lower than Fixed Income-USDT's APY?
- How does auto renewal work?
Mixed Quant
Smart Trading Bots
- How are profits split between traders and members?
- Can I cancel/deactivate a contract before it ends? Do I pay a cancellation fee?
- Can I operate on my exchange accounts while I have active subscriptions? (Deposit/Withdraw/etc.)
- What are quant trading strategies and how are they generated?
- What's a smart contract? What's its use on Bincentive's platform?
Security
Announcements
Updates
- Product Updates - Subscription Units & Lending Bot Removal.
- System maintenance on Apr 28, 2021 at 11:00 - 12:00 (UTC+8).
- Withdrawal fee adjustment starting Apr 28, 2021 (UTC+8).
- Product Updates - Improved Clarity.
- Withdrawal fee adjustments starting Apr 7, 2021 (UTC+8).
- Bincentive membership policy update effective Mar 26, 2021.