Guidelines
Membership
Wallet
Smart Trading Bots
- Subscribing to a strategy (BitMEX).
- Subscribing to a strategy (Binance Futures).
- Subscribing to a strategy (OKEx Futures).
- Depositing your assets into your exchange wallets (BitMEX).
- Depositing your assets into your exchange wallets (Binance Futures).
- Depositing your assets into your exchange wallets (OKEx Futures).
Smart Lending Bots
Troubleshooting
- Accessing trader-specified exchanges.
- Clearing open positions/active order placements on BitMEX.
- Clearing open positions/active order placements on Binance.
- Setting up Google Authenticator (OTP).
- Setting up Authy (OTP).
- Troubleshooting 2FA failures.
HatchQ Trading Competition
FAQ
General
Smart Trading Bots
- How are profits split between traders and investors?
- Can I cancel/deactivate a contract before it ends? Do I pay a cancellation fee?
- Can I move additional funds in or out of my wallet while a strategy is using its funds?
- What are quant trading strategies and how are they generated?
- What's a smart contract? What's its use on Bincentive's platform?
Smart Lending Bots
Security
Announcements
Updates
- Product Removal - BitMEX & OKEx Trading Bots.
- System maintenance on Feb 17, 2021 at 15:30 - 21:00 (UTC+8).
- CNY national holiday announcement - withdrawal fee adjustments.
- Withdrawal fee adjustments starting Jan 7, 2021 (UTC+8).
- Withdrawal fee adjustment starting Nov 12, 2020 (UTC+8).
- Action required for BitMEX users before Nov 5, 2020.