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Guidelines
Guidelines
FAQ
FAQ
Announcements
Announcements
Guidelines
Membership
Signing up and getting verified.
Enabling 2FA for login/withdrawal.
Signing up for the loyalty program (via Account page).
Signing up for the loyalty program (via Product page)
Wallet
Depositing USDT.
Depositing USDC.
Depositing BTC.
Depositing ETH.
Depositing BCNT.
Exchanging USDT for BCNT.
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Stable Income
Subscribing to Stable Income - Stablecoins
Troubleshooting
Setting up Authy (OTP).
Setting up Google Authenticator (OTP).
Troubleshooting 2FA failures.
Turning 2FA off.
FAQ
General
What's KYC? Why is KYC required during registration?
What's stablecoin? Where can I purchase stablecoin?
What's BCNT? Where can I purchase BCNT?
Stable Income
What is Stable Income Pro?
What is Stable Income?
Maximum Limit of Product Subscription Amount
Security
What to do if I can't receive SMS verification code?
Are assets retrievable if I deposited into an incorrect address on Bincentive ?
Removing account
Updating phone number and 2FA under account info.
Does Bincentive use two-step authentication (2FA)?
Can I disable two-step authentication (2FA)?
Announcements
Updates
Withdrawal Fee (starting Nov 15, 2023 UTC+8)
Moon Festival Announcement
Wallet Address Update
Labor Day Anouncement
Holiday Announcement
Announcement of Fixed Income Product Interest Rate Changes (BTC & ETH)
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BCNT Listings
MAX Exchange.
Disclaimers
Hotpot Finance Announcement
Scam alert - Mar 28, 2023.
Scam alert - Jan 23, 2021.
Bincentive's anti-scam reminder.
