Membership

• Signing up and getting verified.
• Enabling 2FA for login/withdrawal.
• Signing up for the loyalty program (via Account page).
• Signing up for the loyalty program (via Product page)

Wallet

• Depositing USDT.
• Depositing USDC.
• Depositing BTC.
• Depositing ETH.
• Depositing BCNT.
• Exchanging USDT for BCNT.

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Stable Income

• Subscribing to Stable Income - Stablecoins

Troubleshooting

• Setting up Authy (OTP).
• Setting up Google Authenticator (OTP).
• Troubleshooting 2FA failures.
• Turning 2FA off.

General

• What's KYC? Why is KYC required during registration?
• What's stablecoin? Where can I purchase stablecoin?
• What's BCNT? Where can I purchase BCNT?

Stable Income

• What is Stable Income Pro?
• What is Stable Income?
• Maximum Limit of Product Subscription Amount

Security

• What to do if I can't receive SMS verification code?
• Are assets retrievable if I deposited into an incorrect address on Bincentive ?
• Removing account
• Updating phone number and 2FA under account info.
• Does Bincentive use two-step authentication (2FA)?
• Can I disable two-step authentication (2FA)?

Updates

• Holiday Announcement
• System Upgrade and Maintenance Notice July 25, 2024 at 9:00 - 12:00 (UTC+8)
• Holiday Announcement
• Holiday Anouncement
• Bincentive Will Stop Supporting Deposits and Withdrawals of USDC on TRC20
• Product Reward and Loyalty Program Adjustment (Starting 2024/04/02 UTC+8)

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BCNT Listings

• MAX Exchange.

Disclaimers

• Hotpot Finance Announcement
• Scam alert - Mar 28, 2023.
• Scam alert - Jan 23, 2021.
• Bincentive's anti-scam reminder.