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Guidelines
Guidelines
FAQ
FAQ
Announcements
Announcements
Guidelines
Membership
Signing up and getting verified.
Enabling 2FA for login/withdrawal.
Signing up for the loyalty program (via Account page).
Signing up for the loyalty program (via Product page)
Wallet
Depositing USDT.
Depositing USDC.
Depositing BTC.
Depositing ETH.
Depositing BCNT.
Exchanging USDT for BCNT.
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Stable Income
Subscribing to Stable Income - Stablecoins
Troubleshooting
Setting up Authy (OTP).
Setting up Google Authenticator (OTP).
Troubleshooting 2FA failures.
Turning 2FA off.
FAQ
General
What's KYC? Why is KYC required during registration?
What's BCNT? Where can I purchase BCNT?
Stable Income
What is Fixed Income?
Maximum Limit of Product Subscription Amount
Security
What to do if I can't receive SMS verification code?
Are assets retrievable if I deposited into an incorrect address on Bincentive ?
Removing account
Updating phone number and 2FA under account info.
Does Bincentive use two-step authentication (2FA)?
Can I disable two-step authentication (2FA)?
Announcements
Updates
Withdrawal Fee (starting May 09, 2023 UTC+8)
Labor Day Anouncement
Holiday Announcement
Announcement of Fixed Income Product Interest Rate Changes (BTC & ETH)
Holiday Announcement
Lunar New Year Holiday Announcement
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BCNT Listings
Bitglobal.
MAX Exchange.
Disclaimers
Hotpot Finance Announcement
Scam alert - Mar 28, 2023.
Scam alert - Jan 23, 2021.
Bincentive's anti-scam reminder.