Submit a request
Sign in
Guidelines
Guidelines
FAQ
FAQ
Announcements
Announcements
Guidelines
Membership
Signing up and getting verified.
Enabling 2FA for login/withdrawal.
Signing up for the loyalty program (via Account page).
Signing up for the loyalty program (via Product page)
Wallet
Depositing USDT.
Depositing USDC.
Depositing BTC.
Depositing ETH.
Depositing BCNT.
Exchanging USDT for BCNT.
See all 7 articles
Stable Income
Subscribing to Stable Income - Stablecoins
Troubleshooting
Setting up Authy (OTP).
Setting up Google Authenticator (OTP).
Troubleshooting 2FA failures.
Turning 2FA off.
FAQ
General
What's KYC? Why is KYC required during registration?
What's stablecoin? Where can I purchase stablecoin?
What's BCNT? Where can I purchase BCNT?
Stable Income
What is Stable Income Pro?
What is Stable Income?
Maximum Limit of Product Subscription Amount
Security
What to do if I can't receive SMS verification code?
Are assets retrievable if I deposited into an incorrect address on Bincentive ?
Removing account
Updating phone number and 2FA under account info.
Does Bincentive use two-step authentication (2FA)?
Can I disable two-step authentication (2FA)?
Announcements
Updates
Holiday Announcement
Holiday Announcement
System Upgrade and Maintenance Notice July 25, 2024 at 9:00 - 12:00 (UTC+8)
Holiday Announcement
Holiday Anouncement
Bincentive Will Stop Supporting Deposits and Withdrawals of USDC on TRC20
See all 71 articles
BCNT Listings
MAX Exchange.
Disclaimers
Hotpot Finance Announcement
Scam alert - Mar 28, 2023.
Scam alert - Jan 23, 2021.
Bincentive's anti-scam reminder.