If you keep failing to receive SMS verification code, please take the following steps:
・Ensure to be in an area with stable and strong phone signals or patiently wait for a moment before requesting another SMS.
・Disable call-blocker apps on your phone (such as WhosCall) that might potentially block our SMS Codes number.
If you still can’t receive SMS verification code after all steps mentioned above are taken, please reach out to Bincentive customer support or Bincentive official LINE@ for assistance. Our customer support team will need you to send an email to email@example.com with the following information:
・Your Account (email)
・Registered Phone Number
・A Selfie of you holding a handwritten note with the current date. (Bincentive do not accept any other form of note.) (This is a necessary procedure due to security concerns)
After Bincentive customer support team confirm your identity with a phone call, verification code will be sent via firstname.lastname@example.org.