FAQ

General

• Why should I trust Bincentive and the products?
• What's KYC? Why is KYC required during registration?
• Why was my membership verification rejected?
• What's USDT? Where can I purchase USDT?
• What's BCNT? Where can I purchase BCNT?

Fixed Income

• What is Fixed Income?
• How does Fixed Income achieve high APY?
• How safe is Fixed Income？
• How long are funds locked up during subscription?
• Why is Fixed Income-BTC's APY lower than Fixed Income-USDT's APY?
• How does auto renewal work?

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Mixed Quant

• What is Mixed Quant?
• How does Mixed Quant achieve high APY?
• How safe is Mixed Quant?
• How long are funds locked up during subscription?
• I need my funds now. How do I redeem early?
• Current management firms for risk investment.

Smart Autotrade

• How are profits split between traders and members?
• Can I cancel/deactivate a contract before it ends? Do I pay a cancellation fee?
• Can I operate on my exchange accounts while I have active subscriptions? (Deposit/Withdraw/etc.)
• What are quant trading strategies and how are they generated?
• What's a smart contract? What's its use on Bincentive's platform?

Security

• Bincentive has achieved MSB Accreditation.
• Are assets retrievable if I deposited into an incorrect address on Bincentive ?
• Removing account
• Updating phone number and 2FA under account info.
• Does Bincentive use two-step authentication (2FA)?
• Can I disable two-step authentication (2FA)?